Your Customer Contact Database Assessment

Here's what we know!

A customer contact database decays 2% monthly and bad customer contact data impacts from 3-5% of annual contract value
80% of customer marketers rate their customer database as just OK or worse and bad data is the second biggest challenge when running customer campaigns
Sales wait for customers contacts who left their employer to reach out when they are ready buy again. Why are these 'warm leads' not being nurtured by marketing?

How it Works

It takes about 5 minutes to answer 20 questions based on

1- Current state of your customer contact database

2- Data quality

3- Customer communications

4- Segmentation / CRM integration

You will receive

Your customer contact database assessment score with some tips instantly
Then we will schedule a half hour to take a deeper dive and you will receive a set of short-term recommendations

About Us

I'm Irwin Hipsman and I founded Repetitos after starting up 4 customer marketing practices at B2B SaaS companies. What they all had in common when I joined was an unhealthy customer contact database.

I've also been a successful quota carrying salesperson and customer success director. Through it all, I earned the knowledge, experience, and wisdom to work across the organization and help companies transform their customer contact database into an advantage.

Most recently, as Forrester's Director of Customer Marketing

Launched a revenue generating "Repeat Sales by Former Customer Contacts" program (that's why we call it Repetitos).
Attributed $2.5M thru customer marketing
Brought on in-app messaging and increased year over year email open rates by 5%

Repetitos services

Design a Repeat Sales by Customer Contact program
Update and enrich your customer contact database for pennies per name
Determine the Projected Economic Impact of your bad customer contact data
Deliver bespoke live online workshops for your team

The first step in "Transforming Your Customer Contact Database Into An Advantage" is to assess its' current state.